Frequently Asked Questions
Everything you need to know about shopping with THE-ARE
How long will it take to receive my order?
Standard shipping usually takes 2-4 business days within the mainland. During peak seasons or sales, delivery times may be slightly extended.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached.
Can I exchange an item for a different size?
Yes, size exchanges are free of charge, subject to stock availability. Simply initiate the exchange process through our online returns portal.
Where are THE-ARE clothes manufactured?
We take pride in our local production. 100% of our collection is designed and manufactured in Spain to ensure the highest quality and ethical standards.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized options like Bizum or Klarna for split payments.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend choosing the larger size for the best fit.